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paid, but no key

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    #1

    paid, but no key

    Hello Support,

    I bought a subscription through Paypal but unfortunately received no further email. Only from Paypal that I have paid.

    What next?
    Tags: None
    #2
    Send an e-mail to NinjaTrader support: support at ninjatrader dot com

    Comment

      #3
      All employees are on vacation?
      6 days and no response from support
      Since probably only helps pray

      Comment

        #4
        Hello Collider,

        I'm sorry for the delay.

        Please contact us by email at Support AT NinjaTrader DOT com. In the message, please include a link to this forum thread.
        KyleNinjaTrader Customer Service

        Comment

          #5
          8 days is not enough for an email

          Originally posted by NinjaTrader_Kyle View Post
          Hello Collider,

          I'm sorry for the delay.

          Please contact us by email at Support AT NinjaTrader DOT com. In the message, please include a link to this forum thread.
          I have written 6 emails, no response.
          It now takes me too long.
          I have notified Paypal.

          Comment

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