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Help with downloading Market Replay data for futures

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    Help with downloading Market Replay data for futures

    I continue to have trouble getting Market Replay (MR) data to work.

    My current problem is I am attempting to download data for the week of 7/1/13 through 7/5/2013 for the CL 08-13 futures contract. I go through the process for each of the days. When I connect to the MR data, nothing appears (see attachment). As you can see from the chart, the grid does not appear to have any data associated with it.

    When I go to the folder for this data I see what is in the windows explorer attachment which suggests to me that there is some data present (although 1K size is pretty small).

    I thought it was may have been that the CL 08-13 contract was not valid for the dates specified above. But when I attempted to dowload the same dates for the CL 07-13 contract I am given the message there is not any L1 data for the specified contract.

    Is there some more expansive help documentation than the NT Help provided?

    Absence of more docs, can someone provide some assistance? Pretty please!
    Attached Files

    #2
    Hello,

    Thank you for your post.

    Please contact me at Support AT NinjaTrader DOT com so that we can schedule a time to walk you through the system remotely.

    In your message, please include a link to this forum thread.
    KyleNinjaTrader Customer Service

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