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NT rejects live order, IB accepting

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    NT rejects live order, IB accepting

    I'm running the latest version: 5.0.1000.7

    This is wierd. On placing a live order, NT rejects with 2 error messages:

    "failed to execute DB job 'orderupdatejob'. The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data"

    When i press "ok" to that error, i get the message indicating 'order rejected due to insufficient funds in my account'.

    This is obviously innaccurate, moreover, looking at IB Workstation I see it has in fact accepted the live order from NT. I'm not happy to trade using IB's platform, so i've been cancelling these from within Workstation.

    I've tried uninstalling, then re-install, but still no joy.

    Help needed quick

    Thx, Les

    #2
    imported post

    Please try this:
    Start NT (do not connect)->Tools->Options->Misc tab->Repair DB
    DierkNinjaTrader Customer Service

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      #3
      imported post

      Dierk Droth wrote:
      Please try this:
      Start NT (do not connect)->Tools->Options->Misc tab->Repair DB
      Hi

      I've done the repair, but this has not fixed the problem - same errors

      Les

      Comment


        #4
        imported post

        a) Can you please send traces and logs to support (Help->Mail to support) and refer to this thread?
        b) Which instrument did you place an order on?
        c) Is there anything special with this order?
        d) Did it every work before in NT5?

        Thanks for providing this information.

        DierkNinjaTrader Customer Service

        Comment

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