Error with v15 FXCM

[cassb]

I had NT up and running and connected to FXCM. I then connected to my second broker IB and all was fine, except I was not getting streaming data for $AUDJPY from FXCM (a common problem). I went to that chart and right-clicked and Restore All Historical Data and NT crashed. When I restarted NT and try to connect to FCXM, I get the attached error message. Also, when I now click on the Options... and Historical Data Manager... menus, nothing happens and no windows open for them. I must reboot the computer to clear this.

[NinjaTrader_Brandon]

Hello cassb,

Thanks for your post.

It seems something prevented NinjaTrader from properly updating such as NinjaTrader may have been running during the upgrade.

To resolve this please uninstall and reinstall NinjaTrader. Following these steps will not affect your data, settings, configuration, NinjaScripts, Workspaces, ect.


First save your license key to a document
You can locate your license key by going to Help> License Key
Now exit NinjaTrader and uninstall it within Windows Control Center
Next open the following directory within Windows
C:\Program Files (x86)
If you do not have this directory open C:\Program Files
If you see NinjaTrader 7 under here, delete it
Once uninstalled you can redownload NinjaTrader from the link below

http://www.ninjatrader.com/download-registration.php

Under Current User paste your license key
Select Download NinjaTrader
Download and install Version 7.0.1000.15 (Current)

[cassb]

Yes, I think you are right. I reinstalled and it seems OK now, other than FXCM consistently not providing all instrument live data. I have been using IB for that.

[NinjaTrader_Brandon]

Hello cassb,

Thanks for your reply.

I'm glad to hear that worked.
Please note that the latest version has an updated api and new data options for historical data: http://www.ninjatrader.com/Advisory/Advisory20.php

As for realtime data please take note of Disclaimer 4 when creating the FXCM connection
You may need to open the instrument not plotting by opening it in FXCM Trading Station.
Of course you may continue to us Interactive Brokers also.

[Ekann]

Hi,

My question is: The historical data I'm downloading from the servers of Ninja ( “Use NinjaTrader servers”), originally comes from FXCM??


thanks in advance

[NinjaTrader_Brandon]

Hello cassb,

Thanks for your reply.

That is correct, the data will be from the FXCM data feed.

[Ekann]

Excellent thank you very much is a huge improvement for those who use FXCM!!

Many thanks for thinking of us, hopes were missing!

[Ekann]

Well, As we know nothing is good, nice and free (he, he). Sadly the data is not very accurate.

[NinjaTrader_Brandon]

Hello Ekann,

Thanks for your post.

What type of set up do you have with FXCM?

• Agency Retail Client
• Agency Active Trader Client
• Dealing Desk Client

If you are not sure FXCM would be able to provide your this information. The type of client you use will help determine what server to use for your data for best accuracy.

[birdjaguar]

I have a no dealing desk account with FXCM. I had to stop my lease with NT because I could not automate using FXCM. Some pairs would not update even though I did not have the FXCM trading station open while using NT. Do you know if there have been any improvements in this problem over the last few months?

[NinjaTrader_Kyle]

Hello,

Can you please provide some examples of instruments you were unable to access? I have no information specific to 'no dealing desk' accounts unfortunately.