Make NT stop beeping when IB HDMS is disconnected

[wintermelon]

Hi,
I'm using NT with IB TWS. When 1 or more of the market data farms in IB gets disconnected, NT will start to beep, the bottom left connection box will be shaded Orange.

Is there a way to make it
(i) beep only once, or
(ii) acknowledge it so that it will stop beeping, or
(iii) turn off sound alert for that event so that it doesn't beep when a data farm is disconnected?

Because while the data farm is disconnected, NT keeps on beeping, which makes it very difficult to concentrate on trading when it keeps beeping!

Thanks.

[NinjaTrader_Kyle]

Hello wintermelon,

Thank you for your post.

In the Account Connections window (Tools > Account Connections), please select your IB connection then click then Change. Click Next twice - is the 'Run-Time Pop Up Handling' box checked or unchecked?

[wintermelon]

Hi Kyle,

The run-time pop up handling box is checked.

[NinjaTrader_Kyle]

Hi,

Thanks for getting back to me.

Just to clarify - it's the disconnection sound which you're looking to disable or the sound that the pop up message triggers with?

[wintermelon]

Hi Kyle,

There is no pop up message. When IB TWS loses connection to one of its servers, NT will beep. NT will continue to beep every few seconds until IB TWS re-establishes connection with that server.

The NT log will be showing such messages:

16/8/2013 12:11:13 PM Connection Interactive Brokers: Primary connection=Connected, Price feed=Connected
16/8/2013 12:04:17 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:03:54 PM Default HMDS data farm connection is broken:ushmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:54 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:53 PM Default HMDS data farm connection is broken:ushmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:41 PM Default HMDS data farm connection is broken:ushmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:36 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:35 PM Default HMDS data farm connection is broken:ushmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:34 PM Default HMDS data farm connection is broken:ushmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:30 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:24 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:02:19 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:01:18 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:01:03 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:00:48 PM Default HMDS data farm connection is broken:ilhmds HDMSDataFarmConnectionBroken
16/8/2013 12:00:48 PM Default HMDS data farm connection is broken:ushmds HDMSDataFarmConnectionBroken
16/8/2013 12:00:13 PM Connection Interactive Brokers: Primary connection=Connected, Price feed=ConnectionLost

[NinjaTrader_Jason]

Hello wintermelon,

I am not familiar with this beep. You can find all NinjaTrader sounds at Control Center-->Tools-->Options-->General-tab. Can you please disable the Announcement and ConnectionLost sounds. Click OK. Subsequently check if you still hear this beep when you experience a disconnection.

[wintermelon]

Ok i'll try that, thanks

[DrunkOilFuturesTrader]

That ding is coming from TWS and it can be disabled like so:

https://www.interactivebrokers.com/en/software/tws/usersguidebook/realtimeactivitymonitoring/change_notification_sound_for_events.htm