I have a full license Kinetick connection and am having difficulties downloading data for charts on several pairs.
I am trying to pull tick data from Kinetick on about 11 currency pairs. In the instrument panel, I am selecting the pairs I want from the forex list and moving them into a FX directory.
When I try to load data from some pairs, the chart will not load anything, even though Kinetick claims to support the pair I am looking to use.
On the Kinetick website, I noticed that the format of pairs is different than that on NT7. Their format for example is AUDCHF.ABBA.
Is there something I'm missing with this that I cannot get access to the data?
Thank you!
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