Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Why is "account" in SuperDOM greyed out?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Why is "account" in SuperDOM greyed out?

    My account field (and the associated drop down box) are both greyed out and I can only take SIM trades.

    Why can't I switch back to the live/cash account I used last week? Why is this dropdown box greyed out?

    #2
    Hello Instamess,

    Can you please make sure your live license key is entered at Control Center-->Help-->License Key.

    Connect to your live connection via Control Center-->File-->Connect.

    Subsequently uncheck 'Global Simulation Mode' at Control Center-->File.

    You should now be able to select your live account in NinjaTrader and trade it. As long as 'Global Simulation Mode' is disabled you can switch between the sim account and live account.
    JasonNinjaTrader Customer Service

    Comment


      #3
      The Global Simulation Mode untick did the trick. Problem solved. Thanks.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by wzgy0920, 04-20-2024, 06:09 PM
      2 responses
      26 views
      0 likes
      Last Post wzgy0920  
      Started by wzgy0920, 02-22-2024, 01:11 AM
      5 responses
      32 views
      0 likes
      Last Post wzgy0920  
      Started by wzgy0920, Yesterday, 09:53 PM
      2 responses
      49 views
      0 likes
      Last Post wzgy0920  
      Started by Kensonprib, 04-28-2021, 10:11 AM
      5 responses
      191 views
      0 likes
      Last Post Hasadafa  
      Started by GussJ, 03-04-2020, 03:11 PM
      11 responses
      3,230 views
      0 likes
      Last Post xiinteractive  
      Working...
      X