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NinjTrader 7 will not start

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    NinjTrader 7 will not start

    NinjaTrader will not start.
    I have used NinjaTrader a few months ago but now it will not start.
    I have tried to install the newest version.
    I use Windows 8 that has .Net Framework 3.5 preinstalled.
    I have tried to restart my PC.

    #2
    Hello ellefk,

    Can you please send me your log and trace files, so I can investigate. Log and trace files can be found at the following locations. Please attach them in the email.

    C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Log--> log.20130821 for today. (log.yyyymmdd for any other date)

    C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> Trace--> trace.2013021 for today. (trace.yyyymmdd for any other date)

    You can send the files to suppoty[at]ninjatrader[dot]com. Put 'Att Jason, NinjTrader 7 will not start' in the subject header.
    JasonNinjaTrader Customer Service

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