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    Global lines

    any idea why global lines will show on some charts but not all?

    #2
    Hello,

    Thank you for your post.

    Please right mouse click within the chart(s) that do not display the drawing object-->Data Series-->Show global draw objects-->Set to True then click Ok.

    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

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      #3
      still no...........

      Comment


        #4
        I think I just have 1 or 2 charts that are messed up, will create new for those.

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          #5
          If the issue persists after creating new charts can you tell me what drawing object you have applied attach a screen shot of your chart with the object displayed and one of the charts that will not display the object so I may attempt to replicate on my end.
          Christopher J.NinjaTrader Customer Service

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            #6
            rays that were created prior to today do not show up. newly created will.
            Attached Files

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              #7
              Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

              In the message, please include the following:
              1.) A link to this forum thread.
              2.) Your most current trace and log files.

              You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

              Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
              Christopher J.NinjaTrader Customer Service

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                #8
                If you compress the X-Axis with the steps below do the drawing objects appear?
                • Move your mouse to the X-Axis
                • Hold down your left mouse button
                • While holding down the left mouse button move the mouse to the left to expand time
                • While holding down the left mouse button move to the right to compress time
                Christopher J.NinjaTrader Customer Service

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                  #9
                  no.
                  i have other rays on that chart that show, but they might of been placed from another chart besides the 2 that i showed you.

                  Originally posted by NinjaTrader_ChristopherJ View Post
                  If you compress the X-Axis with the steps below do the drawing objects appear?
                  • Move your mouse to the X-Axis
                  • Hold down your left mouse button
                  • While holding down the left mouse button move the mouse to the left to expand time
                  • While holding down the left mouse button move to the right to compress time

                  Comment


                    #10
                    regular line works ok fyi, i just like to use rays also.

                    Comment


                      #11
                      I just sent you an email requesting information to setup a support call to look into this further.
                      Christopher J.NinjaTrader Customer Service

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                        #12
                        Thanks to Christopher who showed me that my small time frame chart's data didn't go back far enough to include the data points that I used to create the ray on a larger time frame chart.

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