Slow Speed

[santafe]

When Changing Chart Times (example:15 min to 5 min) it takes almost 1 minute to update.
Also making simple adjustment to indicator columns, Then Click Apply, It takes forever to chart to update and sometimes states "Not Responding".
Please help.

[NinjaTrader_PatrickH]

Hello santafe,

Thank you for your post.

Please advise how many Workspaces you have open (File > Workspaces) and the size of your database file which can be found by going to Documents-->NinjaTrader 7-->db folder and the database will be named 'NinjaTrader' and will be a .SDF file type.

In addition, please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please place 'ATTN: Patrick - 909257' in the subject line and reference this thread in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=60608

I look forward to assisting you further.

[santafe]

Hello santafe,

Thank you for your post.

Please advise how many Workspaces you have open (File > Workspaces) and the size of your database file which can be found by going to Documents-->NinjaTrader 7-->db folder and the database will be named 'NinjaTrader' and will be a .SDF file type.

In addition, please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please place 'ATTN: Patrick - 909257' in the subject line and reference this thread in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=60608

I look forward to assisting you further.

Attn: Patrick 909257.
Sending Trace Files through Help showed FAILED eMail!, So I'm sending info through here.
DB Ninjatrader shows 7,936 KB. I use quad Core and have/use only 1 workspace (9 Charts).

[NinjaTrader_PatrickH]

Hello santafe,

Thank you for your response.

Please manually attach your most current log and trace files to a note to support[at]ninjatrader[dot]com with 'ATTN: Patrick - 909257' in the subject line, so I may investigate this matter further.

You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

• The log file will be named "log.20130829.txt"

You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

• The trace file will be named "trace.20130829.txt"

I look forward to assisting you further.

[NinjaTrader_PatrickH]

Hello santafe,

Thank you for sending in those files.

I have reviewed your log and trace files and I do not see any items of note as far as performance and charting.
I recommend reviewing and implementing the Performance Tips found at the following link to improve the overall performance of NinjaTrader: http://www.ninjatrader.com/support/h...ance_tips2.htm

Some items to focus on with charting include the following:

• Setting the CalculateOnBarClose parameter of indicators to True.
• Setting the number of bars to load on your chart (DaysToLoad as well in the DataSeries menu) to a smaller value.
• Changing the Update Interval Secs to a higher value (right click > Properties).

Please let me know if you have any questions.