I've developed a very simple Algo that before going totally "live" with real money, I took another trial. The Algo has very simple orders when a couple of conditions are true, the orders are at market as: EnterLong(100000, "BUY"); or EnterShort(100000, "BUY").
Last night I put the algo to work, which began to trigger orders as expected. The problem is that something happens that the order and list of executions got lost that I get non reliable reports at all. Several pages and reports don't match. Apparently the page "strategy" is the only one which got the info updated.
This miss-reporting and orders messed up makes me feel uncomfortable to go "live"; and I'd like to address these errors, by checking the system, from basic setting until executions and reports.
Please somebody from support team available to solve this.
Thanks
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