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charts are not updating?

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    charts are not updating?


    my charts are not updating?
    an image of the charts is attached.

    today's trading date is Sep 4, yet the most recent bar is Sep3. I am connected to Kinetick and 'reload all historical data' does not activate updating.

    advise will be appreciated.



    Attached Files

    #2
    Hello joemiller,

    Can you please check the items listed at the link below which can explain why charts do not receive realtime data.


    If the issue remains, provide me the answers to the questions you see listed.
    JasonNinjaTrader Customer Service

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