Need this resolved quickly please
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NT crashing
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NT crashing
Program keeps crashing. It seems to happen when enabling a strategy. It doesn't happen every time. I enabled one chart, but the second one just hung the program when I tried
Need this resolved quickly pleaseTags: None
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Hello damientheo,
Thanks for your post.
Could you send your log and trace files to support[at]ninjatrader[dot]com? I would like to inspect these for any error messages that may have resulted from the crash.
In the body of the email please write Attn: Chelsea #912284 and also include a link to this forum thread.
Also, please include the strategy as an export for me to test on my end.
To export your script do the following:- Click File -> Utilities -> Export NinjaScript
- Enter a unique name for the file in the value for 'File name:'
- Select the strategy from the objects list on the left -> click the right facing arrow ">" to add the strategy to the export
- Click the 'Export' button -> click 'yes' to add any referenced indicators to the export -> click OK to clear the export location message
By default your exported file will be in the following location:- (My) Documents/NinjaTrader 7/bin/Custom/ExportNinjaScript/<export_file_name.zip>
Below is a link to the help guide on Exporting NinjaScripts.
Chelsea B.NinjaTrader Customer Service
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