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Is the new "Ninja/CQG API" connection at RJO Futures broker stable and reliable??

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    Is the new "Ninja/CQG API" connection at RJO Futures broker stable and reliable??

    Hello,

    Has anyone on this forum connected their NinjaTrader platform to the CQG API at RJO Futures broker? If so, is the connection strong, stable and reliable, or are traders getting frequent "connection lost" messages, or does it take too long for the connection to be restored. Also, are there any other problems with the Ninja/CQG/RJO broker trading set-up? Any advice or comments would be really appreciated. Thank you in advance.

    Kind regards

    Rod

    #2
    Hello Rod,

    The CQG broker technology works great with NinjaTrader. It provides realtime, historical tick, minute and daily data.

    You could experience disconnections like any other supported broker technology in NinjaTrader. We realize that these lost connections can be frustrating. A connection state between NinjaTrader and your broker/market data vendor is not dictated by NinjaTrader. The NinjaTrader application only reports the connection state as it is reported by the API you are connected through. NinjaTrader behaves like a radio receiver in that it receives signals from the connected server. If the signals are not coming through, the underlying broker/market data vendor API reports this to the NinjaTrader application which in turn reports this back to you. Once a loss of connection is reported, NinjaTrader or the underlying API will continuously try to re-establish a connection.

    Common reasons that contribute to connection stability are:

    -ISP issues
    -Hardware firewall changing IP addresses frequently
    -Dynamic IP addresses changing frequently intraday. Usually this happens once a week but you may want to check with your ISP. If they do change daily, requesting a static IP address may help.
    -Broker/market data servers may be experiencing temporary downtime
    JasonNinjaTrader Customer Service

    Comment


      #3
      Thanks Jason, can I ask you if you use CQG API with Ninja yourself?

      Comment


        #4
        Yes, I use it on daily basis, but for testing purposes.
        JasonNinjaTrader Customer Service

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