Displaying IQFeed Market Stats (JT6T.Z and JT8T.Z)

[BlueCrow]

Hi,

I'm unable to display some of Iqfeed's market stats such as JT6T.Z and JT8T.Z. Others such as JT1T.Z and JTNT.Z are working fine. I looked around for a solution and found this link:

http://ninjatrader.com/support/forum/showthread.php?p=170847

Unfortunately the settings suggested here did not work for me, so I'm wondering if there's an alternative approach.

In Ninjatrader, when I click File>New>Chart and select the new instrument I created (e.g. JT6T.Z and JT8T.Z), I'm presented with a blank chart, no error message.

Any suggestions on what to do next?

Many thanks,

[NinjaTrader_Kyle]

Hello BlueCrow,

Thank you for your post.

Please provide me with an image showing the settings you're using for these instruments. Ideally I would like to take a look at the settings in the Definition tab of the Instrument Editor as well as the 'Symbol Map' section of the Instrument Editor's Misc tab.

To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and upload as an attachment to your post here.

[BlueCrow]

Hi NinjaTrader_Kyle,

Thanks so much for your prompt reply. Here are the two images you requested.

Thanks!

[NinjaTrader_Kyle]

Hello,

Thank you for getting back to me with these images.

In terms of the Definition tab of the Instrument Editor - is 'Default' the only exchage which you have checked currently? If not, what other exchange(s) are checked?

[BlueCrow]

Hi,

Yes, "Default" is the only exchange I have checked in the list.

[NinjaTrader_Matthew]

Hello BlueCrow,

I do not see any reason those settings should not work and I can load this data on my end.

Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference this thread in the body of the message.

[NinjaTrader_Matthew]

Hello BlueCrow,

I do not believe we have received your log and trace files.

Can you send us an email to support[at]ninjatrader[dot]com and include a reference to this thread?