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NinjaTrader
fresh install keeps crashing on launch
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fresh install keeps crashing on launch
Hi, I just installed a fresh copy of the latest version of NT7 on my windows 8 machine. After install I entered the key provided, allowed private and public network access for the program, and then it crashes. I tried with both the 64 and 32 bit version, and they both crash. Any ideas on what to do?Tags: None
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problem details:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ninjatrader.exe
Problem Signature 02: 7.0.1000.15
Problem Signature 03: 51ffc70e
Problem Signature 04: NinjaTrader.Core
Problem Signature 05: 7.0.1000.15
Problem Signature 06: 51ffc727
Problem Signature 07: 2db3
Problem Signature 08: 2d
Problem Signature 09: System.ArgumentException
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1033
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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Hello DaVinci,
Could you send us your most current log and trace files, so I may investigate this matter further.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.YYYYMMDD.txt". Example "log.20130919.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.YYYYMMDD.txt". Example "trace.20130919.txt"
You can send the files to Support [at] NinjaTrader [dot] com. Please reference this thread in the body of the message and put "ATTN: JC" in the subject.JCNinjaTrader Customer Service
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