Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
fresh install keeps crashing on launch
Collapse
X
-
fresh install keeps crashing on launch
Hi, I just installed a fresh copy of the latest version of NT7 on my windows 8 machine. After install I entered the key provided, allowed private and public network access for the program, and then it crashes. I tried with both the 64 and 32 bit version, and they both crash. Any ideas on what to do?Tags: None
-
problem details:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ninjatrader.exe
Problem Signature 02: 7.0.1000.15
Problem Signature 03: 51ffc70e
Problem Signature 04: NinjaTrader.Core
Problem Signature 05: 7.0.1000.15
Problem Signature 06: 51ffc727
Problem Signature 07: 2db3
Problem Signature 08: 2d
Problem Signature 09: System.ArgumentException
OS Version: 6.2.9200.2.0.0.256.48
Locale ID: 1033
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
-
Hello DaVinci,
Could you send us your most current log and trace files, so I may investigate this matter further.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.YYYYMMDD.txt". Example "log.20130919.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.YYYYMMDD.txt". Example "trace.20130919.txt"
You can send the files to Support [at] NinjaTrader [dot] com. Please reference this thread in the body of the message and put "ATTN: JC" in the subject.JCNinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by volIQ, 03-27-2024, 04:28 PM
|
3 responses
21 views
0 likes
|
Last Post
by RJay
Today, 05:41 AM
|
||
Started by Nickgiaco, 02-26-2024, 10:23 AM
|
2 responses
72 views
0 likes
|
Last Post Today, 05:12 AM | ||
Started by Johndc, Today, 04:39 AM
|
0 responses
7 views
0 likes
|
Last Post
by Johndc
Today, 04:39 AM
|
||
Started by johntraderuser2, Today, 02:34 AM
|
0 responses
10 views
0 likes
|
Last Post Today, 02:34 AM | ||
Started by IanS00, 03-27-2024, 11:24 AM
|
2 responses
13 views
0 likes
|
Last Post Today, 02:00 AM |
Comment