Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Not working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Not working

    Ninja Trader is not working to any degree. It will lock up , freeze up, will not update
    charts.

    I uninstalled NT and downloaded a new copy, reinstalled NT with no luck.

    What may be my problem.

    Thanks H.Hampton.

    #2
    Hi H Hampton,

    Thank you for posting your issue.

    Can you please send us your log and trace so we may investigate this matter further. Please send it to support[at]ninjatrader[dot]com and refer to this post.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20130920.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20130920.txt"
    Vince B.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by ozziyhtomit, Today, 01:37 PM
    5 responses
    12 views
    0 likes
    Last Post ozziyhtomit  
    Started by hellboy78, Today, 12:44 PM
    4 responses
    11 views
    0 likes
    Last Post hellboy78  
    Started by Option Whisperer, Today, 12:19 PM
    6 responses
    18 views
    0 likes
    Last Post Option Whisperer  
    Started by sdauteuil, Today, 11:30 AM
    1 response
    13 views
    0 likes
    Last Post NinjaTrader_ChrisL  
    Started by Serac, Today, 10:38 AM
    1 response
    12 views
    0 likes
    Last Post NinjaTrader_Jesse  
    Working...
    X