login failed: Unable to login(13): permission error

[sharmas]

Are you kidding me....My god your company is become the worst company ever to deal with...
This was sent to me at and now its 3.22pm....WOW amazing as to how your system and customer care works...

RE: Login error {1393403}
1 hour ago at 1:56 PM
From
[email protected]
To
Saten Sharma
Proof
## Reply ABOVE THIS LINE to add a note to this request ##
Hello,

Thank you for your message. This is an auto-generated email to confirm that we received your inquiry. We appreciate the urgent nature of your request and will respond to you promptly.

Please Note: In order to receive all email communications from us, make sure to add us to your acceptable email addresses on your spam filter settings.

We look forward to serving you.

Sincerely,
NinjaTrader Customer Service
-----------------------------------
The award winning NinjaTrader platform is always FREE TO USE for advanced charting, strategy backtesting and trade simulation.

Award winning ****....

[sharmas]

Files Attached

Kyle
Looks like this forum works better for updates then your email system...

Here are the files

[sharmas]

Kyle


Any updates please.

[sharmas]

I logged the request at 1.40pm and now its 6.32pm and not a boo from famous Award Winning Ninja Trader

amazing how NT treats its customers and what a absolute shocking customer resolution...Its happenong alot more and too [email protected] should be ashamed of the level of service that is provided to your customers.

[NinjaTrader_Brandon]

Hello sharmas,

I am the technical support lead here. I have grabbed your email and will continue to assist you from there.
Note that during the weekends there is limited support. Are regular support hours are 8:30 am - 6:00 pm Monday - Friday.
I will test your file and get back with you by email.