John
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Charts not updating
Collapse
X
-
Charts not updating
My charts are not updating. I stopped and restarted NT several times and I now have everything updating except the CL.
JohnTags: None
-
Hi,
Thank you for your post.
- Have you tried right clicking in the Chart and select 'Reload All Historical Data'?
- What version are you using? Our current release is V7.0.1000.15 which you can check under Help--> About
- What interval do you have selected for the CL?
- Which datafeed provider are you connected to? You can check this in the lower left corner in the control center, in the green colored box
- Is there an error message listed in the log tab of the control center?Vince B.NinjaTrader Customer Service
-
yes I have reloaded all historical data
I am using the current version of NT
The CL chart is 8 tick renko with a 24/7 template
I am using zenfire kenitick end of day simultaneously
No error messages
Comment
-
Hello John,
What is your connection order? Do you connect to Kinetick first or Zen-Fire first?
Can you otherwise do the following and see if your CL chart updates:
- Exit and restart NinjaTrader
- Connect to Zen-Fire only
- Bring up a chart for the CL 11-13
Is the chart updating?Vince B.NinjaTrader Customer Service
Comment
-
I am connected to Zen fire first Kinetick second.
I connected to zenfire only and restarted. It looks as if the CL is updating now.
Why did this only affect the CL?
Comment
-
Hello John,
Glad to hear it's working.
Not sure why it only affected the CL. We would need to see your log and trace. Perhaps something is listed that shows the cause.
If you want you can send them to support[at[ninjatrader[dot]com. Then please refer to this post and put in the subject 'For Vince'
VinceVince B.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by funk10101, Today, 09:43 PM
|
0 responses
3 views
0 likes
|
Last Post
by funk10101
Today, 09:43 PM
|
||
Started by pkefal, 04-11-2024, 07:39 AM
|
11 responses
36 views
0 likes
|
Last Post
by jeronymite
Today, 09:37 PM
|
||
Started by bill2023, Yesterday, 08:51 AM
|
8 responses
44 views
0 likes
|
Last Post
by bill2023
Today, 09:27 PM
|
||
Started by yertle, Today, 08:38 AM
|
6 responses
26 views
0 likes
|
Last Post
by ryjoga
Today, 09:17 PM
|
||
Started by algospoke, Yesterday, 06:40 PM
|
2 responses
24 views
0 likes
|
Last Post
by algospoke
Today, 07:04 PM
|
Comment