Login filled: Timeout on waiting for TWS

[elechim]

Hello,

When I connected to Interactive Brokers than it loop to automatically disconnects and starts reconnection. In the end this error appear: Login filled: Timeout on waiting for TWS.
NT support had helped me in an old PC installation. I think they had put something in the display TWS parameters but I don't know what.

Could somebody help me?

Thanks

Michel

[NinjaTrader_PatrickH]

Hello Michel,

Thank you for your post.

What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X)

What version of TWS are you using? You can check under TWS -> Help -> About -> Scroll to the Build #

I look forward to your response.

[elechim]

Versions:

NT: 7.0.1000.16
TWS : Build 938.1e

[NinjaTrader_PatrickH]

Hello Michel,

Thank you for your response.

Please shut down both TWS and NinjaTrader. Then restart only TWS and manually login > then restart NinjaTrader and connect to Interactive Brokers > once complete shut down TWS and restart NinjaTrader.

NinjaTrader should now connect to TWS without encountering the behavior you detailed.

Please let me know if I may be of further assistance.

[elechim]

Hello,

Thank you for your procedure. Unfortunately, it don't work.

Sincerely,

Michel

[elechim]

Parameters

It seems to me those who have to put a specific text, but I can not remember which one.

[NinjaTrader_PatrickH]

Hello Michel,

Thank you for your response.

If you are using a White Labeled TWS then you would need to use the following instructions:

• Open TWS. In menu bar click <Configure> and proceed as outlined below:
• <Global Configuration>
• <Configuration/Display/Settings>
• On the right panel in "Titlebar text" there is a edit box. Enter following into it:
  Interactive Brokers Trader Workstation
• <Configuration/Display/Style>
• Check the setting: Use system title bar (Change requires a restart)

Please let me know if I may be of further assistance.

[elechim]

Hello Patrick,

I don't know, what do you mean about "White Labeled TWS", but now the connection work!

Thank you.

Michel