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sending gmail issues?

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    sending gmail issues?

    Hey guys,

    I'm unable to send emails using my gmail account (Options > Misc > Test...)
    I've enabled SSL and filled out all the different forms, but it just says

    Code:
    Failed to send mail: The operation has timed out.
    Earlier when I was attemping using settings as per Ninjatrader's tutorial, it told me I had to enable SSL, which I did. Still no go.

    Anyone else got gmail working with ninjatrader?

    #2
    Hello jorxster,

    Please see the attached screenshot how to configure 'Mail setup' for Gmail.
    Attached Files
    JasonNinjaTrader Customer Service

    Comment


      #3
      Already tried that, also with other ports listed by Google as well. Still no go.

      Comment


        #4
        Could it be you entered your entire email address in the Name field? So [email protected]. If so, please enter just the name - NinjaTrader_Jason.

        Do you have any firewall or anti-virus software running that could be blocking it? If so, please temporarily disable them and check you can submit a test email.
        JasonNinjaTrader Customer Service

        Comment


          #5
          Disabled windows firewall, tried with AND without @gmail.com in the username, still timing out

          Comment


            #6
            Originally posted by jorxster View Post
            Disabled windows firewall, tried with AND without @gmail.com in the username, still timing out
            Is this a new account? How long have you used it?

            Does this gmail work on your smart phone?

            Comment


              #7
              It's about 10 years old, my personal account, and yeah I use it on my smart phone.
              I'll post a screenshot of my ninjatrader misc settings tonight.

              Comment


                #8
                If the issue remains, I suggest to create a new Gmail account and check if this one will work.
                JasonNinjaTrader Customer Service

                Comment


                  #9
                  Ah I managed to get the old error again : (after going back to the original port)

                  Free online storage and sharing with Screencast.com. 2 GB of storage and 2 GB of bandwidth per month for free. We won't compress, alter or take ownership of your content.


                  "Failed to send mail: The SMTP server requires a seure connection or the client was not authenticated. The server response was: 5.5.1 Authentication required. Learn more at"

                  Comment


                    #10
                    Can you please click OK after entering the information and subsequently try the test email again.

                    If the same error remains, it indicates something is blocking port 587. This could be your router or ISP. Are you able to test a different router or ISP?
                    JasonNinjaTrader Customer Service

                    Comment


                      #11
                      Well this might be the dead end then, even if I try a different gmail address, still the same error. Any other free email providers?

                      changing ISP or router isn't an option here.

                      Comment


                        #12
                        You could try Hotmail. See screenshot for an example.
                        Attached Files
                        JasonNinjaTrader Customer Service

                        Comment


                          #13
                          Issue is definitely ninjatrader

                          Hi Jason and others,

                          The issue is definitely Ninja trader.
                          I've tried external email applications, and a new account with inbox.com.
                          Everything works flawlessly except Ninjatrader.


                          In Ninjatrader, I've tried all 3 of the common ports, 25, 587, 467, with AND without SSL.
                          If I turn off SSL, it says "Security required" and if I turn it on, this is the error I get!

                          See screenshot with settings;
                          Free online storage and sharing with Screencast.com. 2 GB of storage and 2 GB of bandwidth per month for free. We won't compress, alter or take ownership of your content.



                          Is it possible to send commands to the command-line in C#? I'm may try to write an external program to take the alerts from my Ninjatrader strategy and bypass this system.

                          Comment


                            #14
                            Originally posted by jorxster View Post
                            Hi Jason and others,


                            Is it possible to send commands to the command-line in C#? I'm may try to write an external program to take the alerts from my Ninjatrader strategy and bypass this system.

                            Yes, I have a post around here some where... Google c# sending email or something should turn up snippets

                            edit:

                            Comment


                              #15
                              If the issue would be NinjaTrader then all other users that try to send emails to Gmail accounts would report the issue, which is not the case.

                              Unfortunately I am not sure what information inbox.com requires to send emails. Are you able to test Hotmail?

                              Is it possible to test a different ISP - perhaps a free WiFi location somewhere?
                              JasonNinjaTrader Customer Service

                              Comment

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