For instance oil/CL price is 94.68 as I write this, but my scale on the right for price is 0.01. So no candles or indicators on the charts. It's way out of range. I will also add that this is only on particular charts with a certain set of indicators on them.
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Price scale on right at 0.01 or .01 way out of range of price data
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Price scale on right at 0.01 or .01 way out of range of price data
I haven't had my charts up all weekend, and when I bring them up tonight the price scale on the right is 0.01 or 0.1 which is way out of range of where price actually is so obviously there is nothing showing on the charts.
For instance oil/CL price is 94.68 as I write this, but my scale on the right for price is 0.01. So no candles or indicators on the charts. It's way out of range. I will also add that this is only on particular charts with a certain set of indicators on them.Tags: None
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Originally posted by NinjaTrader_Kyle View PostHi BrianNC,
Thank you for your post.
Which data provider are you using with NinjaTrader?
If you were to select CL in the Orders tab of the Control Center window would you see updates to bid, ask and last price or is 'n/a' shown instead?
And prices are showing in the Orders tab.
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Originally posted by NinjaTrader_Kyle View PostHello,
Which contract of CL are you charting? (12-13, 01-14, etc.)
If you right click in the chart and select the Reload All Historical Data option does the missing data backfill?
Reloading historical doesn't work.Last edited by BrianNC; 11-04-2013, 07:29 PM.
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Hello,
Please provide me with an image of the chart.
To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach to your next reply.KyleNinjaTrader Customer Service
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Originally posted by NinjaTrader_Kyle View PostHello,
Please provide me with an image of the chart.
To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach to your next reply.
I will note, it doesn't do this on minute based charts, only the proprietary renko. If I switch to a minute chart the candles and all the proprietary indicators come up. I have had this happen to single charts before, so I just kept scrolling the chart up until I found current price. It's never done it with all of them before.
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Originally posted by NinjaTrader_Kyle View PostHello,
Thank you for getting back to me with this information.
You mentioned that you would be able to access minute data however are you also able to access tick data for the same period? (tick data would ultimately be used to create any type of renko bar)
I also tried putting auto scale to false and that didn't work either.
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Originally posted by NinjaTrader_Kyle View PostHello,
Since the base data type is reaching NinjaTrader and this behavior appears to be limited to the custom bar type I would recommend contacting the vendor/developer of that bar type moving forward.
I tried restarting NT, doing the DB repair, reset, etc, and nothing worked. I decided to just restart the computer and that did the trick. When in doubt just restart the whole thing. lol.
Sorry to waste your time. : )
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