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Can't connect to Zen-Fire

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    Can't connect to Zen-Fire

    My Zen-Fire connection was lost at 6:27CT and I am unable to re-establish. I can connect to the Kinetick server, and all of my other brokerage connections using other platforms work fine, as well as other Internet apps.

    #2
    Hello willehm,

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.
    You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      Connection re-established at 6:57CT.

      Comment

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