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new chart selections not appearing

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    new chart selections not appearing

    My anti virus software identified a Ninja market.dll file as malware so I unfortunately deleted it. Now when I select an issue for a new chart it will not appear in the selected chart field. I tried reinstalling NT but the situation persists. How can I correct this? Thanks.

    #2
    Hello,

    Thank you for your note.

    It is possible that your anti-virus is detecting the NinjaTrader.dll file as you perform a repair install and the anti-virus is automatically quarantining the file.

    Can you disable your anti-virus and then perform the repair installation?

    Additionally, can you add the following locations to the safe or exception lists in your Anti-Virus?.

    * C:\Program Files (x86)\NinjaTrader 7
    * \Documents\NinjaTrader 7
    CameronNinjaTrader Customer Service

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