Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Mail setup test

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Mail setup test

    Hi there.

    I'm testing the mail setup via options, misc.
    I succeed in sending the mail, but I don't receive the mail. (I've checked mail box, spam etc.)

    What went wrong.

    Thx in advance.

    Regards,

    Theo.

    #2
    Hello Theodorus,

    Thank you for your post.

    After you've set up the mail, did you click the OK button? Also, what email domain do you use? Gmail, Yahoo, Hotmail or perhaps another?

    Please check here as well for more info about the Mail Setup:
    Below is a list of known e-mail settings and information demonstrating configuring e-mail alerts within NinjaTrader. Included are settings which have been tested with basic accounts. Please ensure that your settings are configured identically to those included, as some only use the beginning of the e-mail address and do not
    Vince B.NinjaTrader Customer Service

    Comment


      #3
      Hallo Vince.

      In the attachment the message after the succesfull test. I've sent the email to several emailaddresses.

      Theo.
      Attached Files
      Last edited by theodorus; 11-21-2013, 11:03 AM. Reason: more info

      Comment


        #4
        Hello,

        This is Cameron responding on behalf of Vince.

        Are you using an email server on your PC?
        CameronNinjaTrader Customer Service

        Comment


          #5
          Hi Cameron.

          I guess so. We're using a cloudserver.
          Actually I'm not sure

          Comment


            #6
            Hello,

            Thank you for the update.

            127.0.0.1 refers to your PC itself.

            If the email server is on another PC on your network, please use that server IP.

            You may also need to contact your IT staff to ensure that this is setup correctly
            CameronNinjaTrader Customer Service

            Comment


              #7
              Hi Cameron.

              The setup is correct. We always use it this way. The question is how is it possible to receive a message in the screen the mail is sent correctly but not received on the used emailaddress.

              regards,

              Theo.

              Comment


                #8
                Hello,

                The message means that NinjaTrader sent the message, however if you did not receive the email this would indicate that there is an issue with the receiving end.

                Are you able to use an outside email to test such as gmail using the settings outlined in the link below?
                Below is a list of known e-mail settings and information demonstrating configuring e-mail alerts within NinjaTrader. Included are settings which have been tested with basic accounts. Please ensure that your settings are configured identically to those included, as some only use the beginning of the e-mail address and do not
                CameronNinjaTrader Customer Service

                Comment


                  #9
                  Hello.

                  I will give it a try
                  I come back to you later

                  Comment

                  Latest Posts

                  Collapse

                  Topics Statistics Last Post
                  Started by RideMe, 04-07-2024, 04:54 PM
                  6 responses
                  31 views
                  0 likes
                  Last Post RideMe
                  by RideMe
                   
                  Started by tkaboris, Today, 05:13 PM
                  0 responses
                  2 views
                  0 likes
                  Last Post tkaboris  
                  Started by GussJ, 03-04-2020, 03:11 PM
                  16 responses
                  3,281 views
                  0 likes
                  Last Post Leafcutter  
                  Started by WHICKED, Today, 12:45 PM
                  2 responses
                  19 views
                  0 likes
                  Last Post WHICKED
                  by WHICKED
                   
                  Started by Tim-c, Today, 02:10 PM
                  1 response
                  10 views
                  0 likes
                  Last Post NinjaTrader_ChelseaB  
                  Working...
                  X