Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
smtp problem ninja trader
Collapse
X
-
Hello robje737,
Moving forward, without doing a test with a mail client such as outlook or thunderbird with your custom smtp server, I will not be able to ensure that your programs smtp server is working correctly.
This is because NinjaTrader is able to successfully send mail using gmail's smtp server without issue.
Please perform this test so that I may continue troubleshooting NinjaTrader if needed.Chelsea B.NinjaTrader Customer Service
Comment
-
Chelsea,
In reference to post #31;
attached is a picture ( server 1) of my software that shows it received the mail last night ( although not correct format, but that is because it wasn't a tradesignal email). So ninja trader gave the message "send correctly" en it did work
Now on server2 Ninja trader gave the error for the message.
That should be enough evidence that somehow there is a problem with NT in server2, correct?
Rob
Comment
-
Hi robje737,
Yes if you would like to downgrade the NinjaTrader currently running on Server 2 please send me an email to 'Support (at) NinjaTrader (dot) com' with the subject of 'Attention: Lowell'. So that I may further assist you.
As for .16 and later versions NinjaTrader will require a username and password when setting up an SMTP server connection.LowellSenior IT Manager
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by johntraderuser2, Today, 02:34 AM
|
0 responses
6 views
0 likes
|
Last Post Today, 02:34 AM | ||
Started by IanS00, 03-27-2024, 11:24 AM
|
2 responses
12 views
0 likes
|
Last Post Today, 02:00 AM | ||
Started by Mariawilcoxi, Today, 01:32 AM
|
0 responses
4 views
0 likes
|
Last Post
by Mariawilcoxi
Today, 01:32 AM
|
||
Started by gleichnerany, Today, 01:17 AM
|
0 responses
5 views
0 likes
|
Last Post
by gleichnerany
Today, 01:17 AM
|
||
Started by WHICKED, 03-27-2024, 12:33 PM
|
4 responses
47 views
0 likes
|
Last Post Today, 12:28 AM |
Comment