Reload all historyical data greyed out

[tupchurch]

I can't reload data and I am missing data from the last few days.
NT shows I am connected to CQG. This error is in the log.

Unable to connect to NinjaTrader data server (DS10.NinjaTrader.com/31654): No connection could be made because the target machine actively refused it

Earlier, my power went out and I started having this problem. I do not know if this has anything to do with it. Is the NT server down or do I have a problem. I ran the setup program for NT and rebooted a couple of times but nothing seems to help. Please help.

[pepazdep]

I have the same problem, I hope that it is a repair servers. Hopefully tomorrow everything will be ok.

[Sundog10]

i have the same problem; and my electricity never went off; it worked great when i logged off Friday;

[tupchurch]

I am seeing this on more than one PC, so I guess it is CQG or NinjaTrader servers. I hope it is fixed before the market opens tonight.

[NinjaTrader_Kyle]

Hello,

Thank you for your posts.

I understand that there was an outage of the historical data servers earlier today however this issue has since been resolved. Please restart NinjaTrader and reconnect to restore access to the historical data feed.

[no111]

I got this error right now... same problem?


18/09/2014 21:26:22 Connection Unable to connect to NinjaTrader data server (DS10.NinjaTrader.com/31654): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 72.233.92.253:31654

I have CQG, live feed works fine...

[NinjaTrader_Kyle]

Hello,

NinjaTrader's historical data servers are functioning normally at this time. Restarting your PC, modem and router should allow you to access data once again.