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Failed login: Invalid Authentication on v18 upgrade

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    Failed login: Invalid Authentication on v18 upgrade

    After installing v.18 on two computers (Win 7 and XP) "successfully", then opening Ninja>Control Center>Connect>Dorman, a message box appears on both computers: "Login failed: Invalid Authentication". Couldn't find same message in Ninja or Mirus forums. Please assist with instructions to fix. Thanks

    #2
    Hello Steveg,

    Thank you for reporting this error message.

    Zen-Fire is aware of the error you mentioned and have asked us to direct clients experiencing this error message to follow up with them directly.


    Please contact your ZenFire broker to resolve this login item for you, they should be able to get you up and running.

    Let me know if I may be of further assistance.
    Vince B.NinjaTrader Customer Service

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