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Error on loading chart (errServerSideNotEntitled)

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    Error on loading chart (errServerSideNotEntitled)

    I used to connect to Forex MB Trading and then to Kinetick EOD and it used to work without any problems. I had a market analyzer list of Futures and Forex with Continuous Contracts ##-##.

    Now today as soon as I connect to Forex MB Trading it starts giving me an ERROR on each Future contract that I have loaded under my Market analyzer. For example it says: Error on loding chart data for YM ##-## Globex: Error (errServerSideNotEntitled) on loading historical data.

    It does not give me a chance to connect to Kinetick EOD.

    Why is this a problem all the sudden? It shows an error for each instrument I have loaded on my Market Analyzer

    Thanks

    #2
    Hello [email protected],

    Thank you for your post.

    Which version of NinjaTrader are you using? (Help > About)
    Which version of the MB Trading Navigator are you using with NinjaTrader?
    KyleNinjaTrader Customer Service

    Comment


      #3
      The error (errServerSideNotEntitled) means the MB Trading account is under $300.00. I had this happen a long time ago.

      Comment

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