I know this is not Ninja's fault, but I don't know where else to get any information other than my broker's rep, who I don't think really knows anything either, but I would like to be able to trade again soon, and without the concern of being stuck in a position and waiting 5 minutes to get someone on the phone at the broker to close that position, all the while being promised the "webtrader" will solve all my problems even though it, too, is down for service. I'm not sure anyone knows when this will happen, but needless to say, this has been very frustrating.
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Hello,
Thank you for your post.
ZenFire has confirmed that they are experiencing connection issues which are affecting all users across all of their supported trading platforms. ZenFire is currently working diligently to resolve their connection issues and we are posting any and all updates that we receive from ZenFire regarding these connection items to the following forum thread:
http://www.ninjatrader.com/support/f...ad.php?t=62830KyleNinjaTrader Customer Service
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