Charts not updating

Ironplates

Junior Member

Join Date: Feb 2012

Posts: 94
#1

Charts not updating

01-12-2014, 05:35 PM

multiple charts not updating.
reviewed and performed all issues as sticky advises, but still no result.

Chart DOES NOT Update real time

time 5:31 CST
6A June
CL March
new windows created

Data Feed: DTN
Attached Files
Tags: chart data error
NinjaTrader_Kyle

NinjaTrader Customer Service

Join Date: Dec 2008

Posts: 10208
#2

01-12-2014, 05:38 PM

Hello,

Thank you for your post.

Which session template is used in this chart? To check, right click in the chart and select Data Series.

KyleNinjaTrader Customer Service
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Ironplates

Junior Member

Join Date: Feb 2012

Posts: 94
#3

01-12-2014, 05:42 PM

default session: 24/7
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NinjaTrader_Kyle

NinjaTrader Customer Service

Join Date: Dec 2008

Posts: 10208
#4

01-12-2014, 05:43 PM

Hello,

Please open the Options menu (Tools > Options) then navigate to the Data tab. In the data tab, set the Merge Policy drop down menu to DoNotMerge then click OK.

KyleNinjaTrader Customer Service
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