Charts not updating

Ironplates

Junior Member

Join Date: Feb 2012

Posts: 94
#1

Charts not updating

01-12-2014, 05:35 PM

multiple charts not updating.
reviewed and performed all issues as sticky advises, but still no result.

Chart DOES NOT Update real time

time 5:31 CST
6A June
CL March
new windows created

Data Feed: DTN
Attached Files
Tags: chart data error
NinjaTrader_Kyle

NinjaTrader Customer Service

Join Date: Dec 2008

Posts: 10208
#2

01-12-2014, 05:38 PM

Hello,

Thank you for your post.

Which session template is used in this chart? To check, right click in the chart and select Data Series.

KyleNinjaTrader Customer Service
Comment
Ironplates

Junior Member

Join Date: Feb 2012

Posts: 94
#3

01-12-2014, 05:42 PM

default session: 24/7
Comment
NinjaTrader_Kyle

NinjaTrader Customer Service

Join Date: Dec 2008

Posts: 10208
#4

01-12-2014, 05:43 PM

Hello,

Please open the Options menu (Tools > Options) then navigate to the Data tab. In the data tab, set the Merge Policy drop down menu to DoNotMerge then click OK.

KyleNinjaTrader Customer Service
Comment

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