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Static dom option missing

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    Static dom option missing

    I switched from mirus to interactive brokers and also added kinetick as data provider... I now noticed that my static dom option is gone. How do I get back?

    #2
    Hello markus3500,

    Thanks for your post.

    You will need to email your license key to sales[at]ninjatrader[dot]com saying you want to enable the Static SuperDOM
    You can locate your license key under Help> License Key
    BrandonNinjaTrader Customer Service

    Comment


      #3
      Does IB tack on the static dom fee when you trade say the ES. Seems that when I bring up the static dom it has my IB account listed and looks as if I can make a trade all though I have not purchased any tt credits.

      Comment


        #4
        Hello,

        No, TT credits must be purchased when using an Interactive Brokers based account.
        KyleNinjaTrader Customer Service

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          #5
          How long after purchase can they be used?

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            #6
            Hello,

            Credits should be available immediately after payment clears.
            KyleNinjaTrader Customer Service

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              #7
              where do I check how many credits I have?
              What happens when I am in the middle of a round trip trade and run out?

              Comment


                #8
                Hello,

                1.) This is shown in the Help > NT Account menu.

                2.) Additional credits would need to be purchased before additional orders would be accepted.
                KyleNinjaTrader Customer Service

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                  #9
                  Thanks Kyle,,,just purchased via paypal. Will these credits be available by the morning? it says up to 5 days.

                  Comment


                    #10
                    Hello,

                    So that I may further investigate please contact me by email at Sales AT NinjaTrader DOT com. In the message please include a link to this forum thread.
                    KyleNinjaTrader Customer Service

                    Comment

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