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Missing Continuum in provider list

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  • NinjaTrader_Micah
    replied
    Hello jonathantnixon,

    Thank you for your post. While we under no circumstances recommend posting your live license key in a public forum such as this, if you would kindly email us at platformsupport[at]ninjatrader[dot]com we'll look into this for you.

    Please include both a link to this forum and also reference ticket number 991550 in your email to platform support.

    Thank you for your patience.

    Leave a comment:


  • jonathantnixon
    replied
    NT8 multi-license

    I beleive I purchased a multi-license? Anyway, I've opened a Dorman account and want to switch to Continuum but don't see the option in connections. What do I do??

    Leave a comment:


  • NinjaTrader_Kyle
    replied
    Hello Dutchdaniels,

    Thank you for your post.

    Please contact me by email at PlatformSales [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of your license key. (Help > License Key)

    Leave a comment:


  • Dutchdaniels
    replied
    License Conversion to Continuum

    I have the same issue as was solved in Post #2 below....but the Link is dead. Could you please direct me how to Convert from Rithmic to Continuum, as Continuum is not listed as a choice of Data Provider?

    Thanks.

    Leave a comment:


  • NinjaTrader_Matthew
    replied
    Your multi-broker license key will still be enabled for both CQG w/ AMP

    Leave a comment:


  • daven
    replied
    I just want to be 100% sure about this. I have a lifetime multi-broker license. I transferred my main trading account from Mirus to Amp when all this ZenFire nonsense started, but I left behind my smaller trading account since at the moment I am not actively trading it.
    The account I left behind already clears through Dorman. If I upgrade to v.21 and change my license key will I still be able to trade at AMP?
    Thanks
    DaveN

    Leave a comment:


  • NinjaTrader_Kyle
    replied
    Hello,

    Thank you for your post.

    Your license key would also need to be converted. This would not have an impact on any of the other connection sources which you use.

    Leave a comment:


  • cshomecs
    replied
    If I have a multi-broker license, do I still need to follow the license conversion process (as a Mirus client) to access Continuum? Will that have any impact on my other connections? I do not see Continuum in V21, but just wanted to make sure there wasn't any negative impact to my other connections before I went ahead with the conversion.

    Thanks.

    Leave a comment:


  • jim380
    replied
    Thanks Jason

    Leave a comment:


  • NinjaTrader_Jason
    replied
    Hello jim380,

    This indicates your license key is still set to a different broker technology. Please see the link below to switch your license key to Continuum.
    http://www.ninjatrader.com/LicenseKe...-Continuum.php

    Leave a comment:


  • jim380
    started a topic Missing Continuum in provider list

    Missing Continuum in provider list

    I have upgrade to 20 but when I try to create new account connection I don't see Continuum in this list. Does this mean I have to get an updated license?

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