Unfortunately, after continuous updates my NT is still freezing and locking up. and I don't understand why. For about a year, I had no problems with Ninjatrader, the platform worked perfectly and I was 1000% confident in it's abilities to perform and execute as designed. That was until I began to run into issues. First, my SIM account data disappreared, due to a corrupt database file. Fortunately, I had a backup that more recent, so I was able to recover. Here was my post about that issue:
Then it would first start freezing up and give a message that said "Ninjatrader application has stopped working" and I would have to close it out. That post is referenced here:
Now, it is freezing/locking up/geting stuck. I open my platform, and my workspace would open and my connection would automatically connect. I keep Ninjatrader running on my computer, which is the same thing that I did for over a year with no problems. Then after some time has passed, as short as a few minutes to hours within a few hours, it would freeze up and stop working. My computer is fine, and I can still open and close other programs, however NT looks as if is stuck in time, like a broken clock. It obviously is no longer updating and when I move my mouse over my charts, etc. it turnd into the hourglass, but it's unresponsive. The difference with the previous freeze issue is that NT doesn't give a message about "stopped working." So, my only option at this point is to shut down Ninja through my Task Manager. I have tried opening Ninja with a blank workspace and this has still happened.
Strangely enough these problems started happening after I lost my database file on the first computer I had NT on which was running Windows 7. I then loaded NT on a computer that had XP and recovered the backup on that computer, and began to use that XP computer to trade. Unfortunately that computer began to experience the same previous issue with the getting stuck/freezing. So it now happens on both computers.
I apologize for the long message. It is a frustrating issue to all that have experienced it. I have seen and read the same problems that others have had but unfortunanely no solution is posted after send your log/trace files (which I have done), so I just wanted to post about the issues that could have possibly led up to the cause of my issue with this, so that maybe a solution can be figured out.
Thank you in advance for your time to read and hopefully uncover the root cause and find a solution.
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