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Can not connect to IQ Feed

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    Can not connect to IQ Feed

    Hi,

    I am unable to connect with my login information to IQFeed via Ninja Trader and the bundled IQ Feed 4.0 Connection window. I always get an "Failure retrieving login information" error.

    My login info is good however because when I login to them directly with the software they provide (looks like same or very similar IQ Feed 4.0 window) I am able to connect just fine.

    Similarly, when I use a seperatecharting application that also bunbles the IQFeed window, I am also able to login and retrieve data.

    In an attempt to rule out any conflicts with any of installs mentioned above, I just installed NinjaTrader on a machine that has never had any IQFeed connections installed, or any prior installs of NinjaTrader, but I get the same result.

    Note - All firewalls have been disconnected as well and I have triple cjhecked my login infofor IQ.

    Any help with this will be greatly appreciated!

    Thanks in advance,

    Ron



    #2
    imported post

    Do you have installed IQ Feed software explicitely?

    If so, please try this:
    - uninstall IQ Feed software
    - uninstall NT
    - reinstall NT (not need to install any IQ Feed software)

    Comment


      #3
      imported post

      Hi, thanks for the reply Dierk. No, on one machine I did have IQ installed, but followed the steps you outlined below, but still could not connect. Further, as I mentioned below, to avoid any possiblity of lingering settings or something like that from IQ, I installed Ninja on a machine that has never had IQ on it, or Ninja, also with the same result.

      I signed up for IQfeed via iqfeed.net, not DTNIQ.com. That wouldn't be it would it? Should be same login.

      Regards,
      Ron

      Comment


        #4
        imported post

        Where do you get the error:
        a) in the IQ client as you enter user/pwd -> your login is invalid -> please contact DTN
        b) somewhere in NT -> probably some NT related issue

        Comment


          #5
          imported post

          ok, I am getting the error in the IQ client, so I will contact them to ask about it.

          It does seem strange though that I am able to connect via the IQ client that is part of the IQ install, as well as one provided with my charting software, but not the one from NT.

          I will post with what I find out in from IQ case their are others who may experience same thing.

          Thanks,
          Ron



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