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Problem with candles getting all funky after I shrink and stretch chart

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    Problem with candles getting all funky after I shrink and stretch chart

    This problem is very annoying to me, and I wonder if there is a solution.

    When I open a new chart, my candles look normal. They are set at the perfect size and shape. But during the course of the day, i will shrink and stretch the chart to see previous support, etc. But once I do that, I can't get my normal looking candles back.

    The candles either become all mushed together-looking, or they look very thin and narrow.

    I have attempted to go into settings and change the bar width, but doing this doesn't get me back to normal. The only way I can get back to normal is to close out the chart, and open a new chart, in which case I lose my drawings.

    Thanks.

    #2
    Hello patpat,

    Thank you for your post.

    Do you notice a 'F' button on the upper right side of the chart? If you do please try clicking on this button to instate automatic scaling in the chart as I think this may help.
    KyleNinjaTrader Customer Service

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      #3
      Hi I just had the problem happen to me again. I opened a new chart, and the candles were normal. I then switched from candlesticks to "line on close". When I switched back to candlesticks again, my candles were all funky. No amount of readjustment could get them to look normal. Either fat and mushy or thin and narrow. The F setting was turned off, so automatic scaling was in effect. Any other ideas? Thank you.

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        #4
        I am pretty sure this happens when I stretch and shrink, too. I don't thin it's just a problem that comes up after switching temporarily to line on close.

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          #5
          Hello,

          Please provide me with an image of the chart.

          To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach the file to your reply.
          KyleNinjaTrader Customer Service

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            #6
            I tried to attach it to this message, not sure if it worked.
            Attached Files

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              #7
              yeah it happens whenever I stretch and shrink it. I think my default settings change or something???

              Comment


                #8
                Hello,

                Thank you for getting back to me. I see what you mean now.
                .
                Once the original scale has been adjusted there is no way to snap back to the default spacing. You would need to adjust manually or open a new chart.
                KyleNinjaTrader Customer Service

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                  #9
                  ok thank you.

                  Comment


                    #10
                    Try using the ALT key with arrows. example press down the ALT key while toggle the left or right arrow. Hop this helps..

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                      #11
                      Originally posted by marcthetrader View Post
                      Try using the ALT key with arrows. example press down the ALT key while toggle the left or right arrow. Hop this helps..
                      that's a great idea, thanks. I was aware of this function, but never used it. That might be the ticket!

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