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Drawing Lines Disappearing

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    Drawing Lines Disappearing

    If I reset something on my chart like an indicator such that the chart gets redrawn all my drawing lines disappear. My boxes and etc stay but lines are gone. I figure I have something set wrong. How do I keep the lines I drew.

    #2
    Hello rwbil,

    Thank you for your post.

    This would not be expected behavior. Is the indicator a custom indicator? And are there errors on the Log tab of the Control Center? If so, what do these errors report?
    Patrick H.NinjaTrader Customer Service

    Comment


      #3
      I see no errors in Log. It does not matter which indicator I reset. For example. See my chart here with my red lines

      http://screencast.com/t/JofFBcCK

      I now select indicators, pick the stochastic I have up and hit apply and here is my chart

      http://screencast.com/t/Z4LUUhpXBWk

      Box still there; red lines gone. And the red lines are standard built in lines

      Comment


        #4
        Hello rwbil,

        Thank you for your response.

        What happens when you remove the ToolbarShortcut indicator, then draw a few lines and then press F% to reload the NinjaScript files on the chart? Do you still see the same behavior?
        Patrick H.NinjaTrader Customer Service

        Comment


          #5
          Hitting F5 does not remove my lines even with my toolbar. It is when I apply an indicator that my lines disappear.

          Also should point out only my lines in the chart are removed. Lines inside an indicator pane stay

          Comment


            #6
            Hello rwbil,

            Thank you for your response.

            And if you remove the ToolbarShortcut and then apply a new indicator, do you see the same behavior?
            Patrick H.NinjaTrader Customer Service

            Comment


              #7
              Just tried it and the same results; my lines disappear

              Comment


                #8
                Hello rwbil,

                Thank you for your response.

                Please right click in your chart > select Templates > Save As > name the template 'Support' > OK. Then go to the following directory on your PC: (My) Documents\NinjaTrader 7\templates\Chart > then attach the Support.xml file to your response here so I may test the settings on the chart on my end.
                Patrick H.NinjaTrader Customer Service

                Comment


                  #9
                  I get a Error - Invalid file when I try to upload it.

                  Comment


                    #10
                    Hello rwbil,

                    Please send me the template file via the Control Center-> Help-> Mail to Support option. Ensure the Template files option is enabled before sending and please include the log and trace files.

                    Please place 'ATTN: Patrick - 1022956' in the subject line and reference this thread in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=64185
                    Patrick H.NinjaTrader Customer Service

                    Comment

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