Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

MBTrading: connected but no data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    MBTrading: connected but no data

    Hello. I've been using an MBTrading demo account for some time with no problems. Today all of a sudden, the charts stopped updating. The MBT navigator works fine and the data are flowing in its window, NT is connected but the charts don't show any update. I have restarted and connected to the MBT server no problem every time with no results. I asked in their live chat bud they said if the navigator is working, it must be an NT problem. Can you help please? Thanks

    #2
    Hello,

    Thank you for your note.


    Please reset your instruments with the steps I have provided below:
    • Disconnect
    • Tools
    • Options
    • Data tab
    • Reset Instruments

    Next use the steps I have provided below to delete your cache:
    • Close NinjaTrader
    • Documents
    • NinjaTrader 7
    • Open the db folder
    • Delete the cache folder
    • Open NinjaTrader
    • Connect
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Perfect! It worked like a charme. Thank you very much, Christopher. Have a nice weekend

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by andrewtrades, Today, 04:57 PM
      1 response
      4 views
      0 likes
      Last Post NinjaTrader_Manfred  
      Started by chbruno, Today, 04:10 PM
      0 responses
      3 views
      0 likes
      Last Post chbruno
      by chbruno
       
      Started by josh18955, 03-25-2023, 11:16 AM
      6 responses
      436 views
      0 likes
      Last Post Delerium  
      Started by FAQtrader, Today, 03:35 PM
      0 responses
      6 views
      0 likes
      Last Post FAQtrader  
      Started by rocketman7, Today, 09:41 AM
      5 responses
      19 views
      0 likes
      Last Post NinjaTrader_Jesse  
      Working...
      X