Please follow the steps listed below to completely uninstall and reinstall NinjaTrader, all settings and files will be lost with these steps:
In NinjaTrader go to Help > License Key and copy your license key.
Close all running applications.
Then from the Start menu select --> Control Panel --> Add and Remove Programs.
From Add and Remove Programs select NinjaTrader 7 and click Remove.
Then manually delete the folder "NinjaTrader 7" located under Start --> My Documents.
Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search.
Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
Reboot your machine.
Once these steps are completed, download NT7 from the link below, you will need to enter in your license key to reach the donwloads page:
Download
Please let us know if you are able to get up and running after the reinstall.
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