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Historical Data Missing From Charts
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Hello bce111,
So I may look further into this, please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your log and trace files for today.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.YYYYMMDD.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.YYYYMMDD.txt"Christopher S.NinjaTrader Customer Service
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Originally posted by bce111 View PostNow it's okay again. Thx
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Having problems with this again today. If I change the chart it doesn't update the historical data but just starts tracking it from the time I change it. It deletes all the data for the first few minutes the market's been open today.
The chart for CL in minute is attached. You can see there's no bars for the first 15 minutes of trading. It just registers the one trade at 102.56. I just reloaded all historical data and it didn't help.Last edited by bce111; 03-09-2014, 04:18 PM.
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Hello,
Please restart NinjaTrader then reconnect. If the issue remains, please contact us via email once again at Support [AT] NinjaTrader [DOT] com with "ATTN: Chris S" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your log and trace files for today.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20140309.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20140309.txt"KyleNinjaTrader Customer Service
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Not seeing today's historical bars
I am in the March ES chart with 3 min bars, and I am not seeing any bars since the market open, except for the current bar.
Is there a problem with the historical data tonight?? When will this be fixed??
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Originally posted by Elevator2TheTop View PostI am in the March ES chart with 3 min bars, and I am not seeing any bars since the market open, except for the current bar.
Is there a problem with the historical data tonight?? When will this be fixed??
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