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Hello,
During the download and registration process you supplied an email address that was used by NinjaTrader to send you a Free Edition license key.
Sometimes the Free Edition license key email gets blocked by a clients Firewall or intercepted by a Spam folder so please check if ended up there. If it did, make sure to authorize NinjaTrader and ninjatrader.com in your spam and firewall settings to insure you receive any future NinjaTrader emails.
If you cannot find this email, send us an email directly Support[at]NinjaTrader[dot]comCameronNinjaTrader Customer Service
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Hi, thanks for replying.
I have sales[AT]ninjatrader[DOT]com on my whitelist of the mailserver. It's when I did the recent update, the previous license key wouldn't work and it says to put in the new license key.
Thanks,Last edited by NinjaTrader_James; 03-07-2014, 03:12 PM.
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