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chart trader doesnt show my account number

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    chart trader doesnt show my account number

    hello NT staff,


    could you please explain me why my live trading account is not showing on the chart trader feature? it only shows SIM101.

    I guess this is the simulation/ demo account. Although Im loging using my new trading account credentials.

    let me know please.

    thanks for your GREAT support !!

    Frank

    #2
    Hello Frank,

    Thank you for contacting us to report the issue.

    So that I can determine why this is taking place I will need you to contact me by email at Support AT NinjaTrader DOT com with a link to this forum thread and a copy of your license key. (Help > License Key)
    KyleNinjaTrader Customer Service

    Comment


      #3
      Thanks, will send it in a moment.

      Comment

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