AUDUSD corrupted data

[jg123]

Hello

Every time I try to bring up a chart for AUDUSD I get a message saying

Historical Data in your database is corrupted.
Please reload historical daily data for '$AUDUSD' from 1/1/2011 to 12/31/2014
Tools -> Historical Data -> Reload...

I have done this several times and it is not working. It does not matter if I use Kinetic EOD data or Interactive Brokers Data.

Can you please let me know what I should be doing?

Thank you

[NinjaTrader_Jason]

Hello jg123,

Can you please go to Control Center-->Tools-->Historical Data Manager-->Edit-tab and manually delete the corrupted historical data. Instructions can be found at the link below.

http://www.ninjatrader.com/support/helpGuides/nt7/editing.htm

Shut down NinjaTrader and go to folder below.

C:\-->Users-->*Windows user account*-->Documents-->NinjaTrader 7-->db

Delete the "cache" folder.

Start NinjaTrader and check if the error persists.

The db-->cache folder is used to quickly load data in charts, so the first time you load chart data after deleting the db-->cache folder, it will take a little longer to load than usual. Once all data is loaded, it will load data quickly again.

[jg123]

Hello Jason

Thank you for your response.

I have followed the instructions exactly and I am still getting the same issue when I attempt to load the audusd. Strangely it does not happen on any other currency pair though.

I will attempt it one more time exactly as written and see what happens. Can you think of another reason why this may be occurring?

[NinjaTrader_Jason]

I am not quite sure why data keeps corrupting. It does refer to 12/31/2014 in the error message. Do you have historical daily data listed for dates after today in the Historical Data Manager? If so, please check the date of your PC clock.

Try deleting all AUDUSD data in the Historical Data Manager this time.

[jg123]

That was a good suggestion, but it is set correctly.

I have gone through and looked for any place that an AUDUSD folder is found in the ninjatrader files and deleted them and that still did not help it.

would it be beneficial to delete "data" "day" "minute" & "tick" folders too? It seems like that would give it a complete fresh start of data.

[NinjaTrader_Jason]

Yes, those folders contain all historical data except for the "data" folder. The "data" folder contains all your market replay data. Instead delete the "cache" folder.

Please delete the folders while NinjaTrader is shut down. Subsequently start NinjaTrader and check if data is loaded without error when you connect to IB or Kinetick.

[jg123]

I am continuing to get this problem and I just can not figure out what is going on. The clock on my computer is set correctly.

I have tried deleting all history from every instrument and retried it and it continues to not work. There are a few others that it is not working on also - such as the USDCAD.

Do you have any other ideas as to what might be going on?

[NinjaTrader_Jason]

Hello jg123,

Can you please send me your log and trace files. Go to Control Center-->Help-->Mail to Support. Put 'Att Jason, AUDUSD corrupted data' in the subject header and enable 'Log and trace files'.

[jg123]

Thank you for looking into this. I have just emailed the file to you.