• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

charts disappearing

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    charts disappearing

    Recurring problem of charts disappearing at certain times. This morning at 11:00 am CST charts just vanished. Using Kinetick connection and 24/7 session template for charts.

    #2
    Hello,

    Thank you for your post.

    When you say vanished are you referring to the data disappearing or the entire chart window closed automatically.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      data missing

      By disappearing I mean missing data. Data also will not appear when trying to load new chart.

      Comment


        #4
        Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

        In the message, please include the following:
        1.) A link to this forum thread.
        2.) Your most current trace and log files.

        You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

        Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt
        Christopher J.NinjaTrader Customer Service

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by jleira, Today, 10:26 PM
        0 responses
        1 view
        0 likes
        Last Post jleira
        by jleira
         
        Started by wuileng, Today, 10:14 PM
        0 responses
        3 views
        0 likes
        Last Post wuileng
        by wuileng
         
        Started by mntemel, Today, 09:07 PM
        1 response
        10 views
        0 likes
        Last Post MojoJojo  
        Started by martyn73, Today, 08:22 PM
        0 responses
        9 views
        0 likes
        Last Post martyn73  
        Started by RobertoPaez, Today, 08:13 PM
        0 responses
        4 views
        0 likes
        Last Post RobertoPaez  
        Working...
        X