Recurring problem of charts disappearing at certain times. This morning at 11:00 am CST charts just vanished. Using Kinetick connection and 24/7 session template for charts.
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Hello,
Thank you for your post.
When you say vanished are you referring to the data disappearing or the entire chart window closed automatically.Christopher J.NinjaTrader Customer Service -
Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer ServiceComment
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