I have compressed data on my CL 4-14 charts. I have opened a 2 range, 4 range, and 8 range. I have full and uncluttered data on my 2 range, but the 4 and 8 are missing data from yesterday. I tried building a new chart, but had the same results. Any suggestions?
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Hello,
I have compressed data on my CL 4-14 charts. I have opened a 2 range, 4 range, and 8 range. I have full and uncluttered data on my 2 range, but the 4 and 8 are missing data from yesterday. I tried building a new chart, but had the same results. Any suggestions?Tags: None
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Thank you for responding Christopher. I should have mentioned that I'd tried to reload the historical data. That doesn't work. Also my data is the dreaded CQG. I could try a new contract month, but I still hold a position for April.
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I have tested CQG and was able to view data from yesterday. Can you please open a new chart with no template or indicators applied.
If the data is still missing from yesterday please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.
You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt
Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txtChristopher J.NinjaTrader Customer Service
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Chris I've been playing around with this on my own. I had my "Days to load" at 45 for the 4 and 8 range charts and only 10 days for the 2 range chart. I changed the days to load to 10 for the 8 range chart and everything was right. I increased the days to 29 before I again lost yesterdays data. Might this simply be an issue with contract expiration? Although I've never had this issue before.
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