Esignal Daily Bars Not Showing

[NinjaTrader_Christian]

Hi pavelevap !

Strange. And you are sure you use a empty chart template ?

Could you please send me your logs and traces via the Help -> Mail to support function ? Add christian AT ninjatrader DOT com into the 'To' field.

Thanks,
Christian

[NinjaTrader_Christian]

Hi pavelevap !

If you say you have a problem with OpenTick, is it, that the last bar (today's bar) is not build, or does it have the same symptoms than the problems in eSignal.

Kind regards,
Christian

[pavelevap]

Hi, I resent you ticket with all my logs and database via email.
Also another trader experienced the same issue on different computer.

[pavelevap]

Same symptoms as with eSignal.

[NinjaTrader_Christian]

Hi pavelevap !

Unfortunately in the display routine of daily charts there is a bug, which doesn't allow larger amount of data with your country settings. The bug will be fixed with the next update.

As a workaround you might consider using US settings, when you want to display longer terms daily charts.

Sorry for the inconvenience,
Christian

[justmake]

I found the same problem when I use IQfeed data , whenever I switch to daily time frame, I cannot see anything in the chart. However, weekly and other time frame seems working. I have sent the email to support with data and screenshot.

[NinjaTrader_Dierk]

I suggest retrying after next NT6.5 is out (likely within the next 10 days).

[nico_p]

Hi,

I'm having problems with daily data for some time now,
I waited for the new version to come out to see if it would be resolved

but the problem still exists

I'm using version 6.5.1000.2
TimeZone = GMT +01:00
Connected to GAIN - Esignal

Please look at the attached picture
some things you will notice:
-Last bar not showing
-Missing bars

I've tried everything I can think of to resolve but no luck

Nico

[NinjaTrader_Dierk]

Please pull up the chart in eSignal app (not ForexChart). It should match with NTs daily chart.

[nico_p]

Not sure I understand your reply Dierk,

First I don't have the Esignal application,
but anyway, that doesn't justify why NT wouldn't show me the last daily bar, or other gaps in the chart
I'm pretty sure this would not match the Esignal app.

Nico

[NinjaTrader_Dierk]

The data returned from eSignal is inconsistent: there are bars where e.g. close < low or open > high. So far NT filtered out these bars.

I just applied a code change which tried to still build consistent bars and compared NTs chart on $EURUSD with EUR A0-FX. By the looks of it it now is accurate.

This code change will be available with next NT6.5 update.

The last bar missing issue could be related to a "bars not updating" issue which we just fixed. This fix will be available with next NT6.5 too.

Thanks for pointing this out.

[nico_p]

Great you found the problem,
Any idea when this update will be released ?

Nico

[NinjaTrader_Dierk]

Likely early June.