Chart trader

[elgaza]

Hello
I have an account with Global Futures and I have upgraded to the latest version of NinjaTrader7
I am connected with my real user name & password but when I try to trade in the demo mode than I can't be using the Chart trader in the demo mode at all, is there a reason why?

[NinjaTrader_Kyle]

Hello elgaza,

Thank you for your post.

So that I may investigate please contact me at Support AT NinjaTrader DOT com with a link to this forum thread and a copy of your license key. You will find the license key in NinjaTrader's Help > License Key menu.

[elgaza]

thank you I just did

I put To Kyle, in the Subject line.

[elgaza]

I didn't get an email or a reply

[NinjaTrader_Kyle]

Hello,

I have just replied to your email. I apologize for the delay however responses outside of our official support hours (Monday through Friday from 8:30 AM EDT - 6:00 PM EDT) can be slower in coming.

[elgaza]

Thank you and I got the answer I asked you in the email so don't worry about it thank you. so much